Terms & Conditions

Welcome to Hong Kong Descente online shop!
By using descente-onlinshop.com.hk, you agree to the following Terms and conditions:

Terminology

Clients, You, Your, shoppers, users: the person who is accessing this website and accepting Hong Kong Descente’s online shop’s terms & conditions.
We, us, ourselves, our, our website, this website, The Company: refers to Hong Kong Descente online shop

Registration

You are required to provide your email address, password, name, birthday, phone, address to sign up.
Information must be accurate and updated.
Users have to be over 18.
You are responsible to keep your account and password secure. Please contact us if any unauthorized use is found.

Placing an order

To shop in our website, you agree to pay for the products in this shop and entitle us the right to charge you.
You can place an order in the following way:

  1. Select the currency
  2. Complete Login
  3. Click on the “add cart” icon attached on each product page to add the item you wish to purchase to your shopping cart.
  4. Click on "Next"
  5. Click on "Buy Now" and you will be redirected to Paypal webpage when click on "Buy now". Please login your Paypal

Floating exchange rate of Alipay

While using RMB as payment currency, the price of products will be adjusted according to the floating exchange rate of AliPay.
Kindly check and confirm the adjusted price before payment.

Please note that no refund will be made because of the price adjustment according to the floating exchange rate.

Reward Points

The payment can be converted to the reward points for redeeming the gifts.
1 HKD = 1 Point, 1 USD = 7 Points
All reward points cannot be redeemed for cash.

Newsletter

We send out notification of campaigns, special sales and sport news via email and our facebook page.
We are bound by The Unsolicited Electronic Messages Ordinance

The Unsolicited Electronic Messages Ordinance (UEMO)

The Ordinance established rules for sending commercial electronic messages including SMS, pre-recorded messages and spam emails.
Here are some of the rules:

In the event of discrepancies between the Chinese and English versions, the Chinese version shall prevail.